Shipping & Pickup Policy

Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order has shipped.

Shipping
Shipping rates are calculated at checkout based on your location and selected shipping method. Most U.S. orders arrive within 3–7 business days after shipping.

We ship using USPS

Delivery times are estimates and may vary depending on carrier delays.

In-Person Pickup
Local customers may select Free In-Person Pickup at checkout. You’ll receive an email when your order is ready.

Pickup location: 2145 NE Martin Luther King Blvd. Portland, OR 97212
Pickup hours:

Wednesday4 PM – 9 PM

Thursday4 PM – 9 PM

Friday3 PM – 9 PM

Saturday12 PM – 9 PM

Sunday12 PM – 5 PM

Please bring your order confirmation email or order number when picking up your order.

Issues With Orders
If your package is lost, delayed, or arrives damaged, please contact us at signalboardroom@gmail.com within 48 hours of delivery and we’ll help resolve the issue.